For fleets who outsource all or part of their tire and light mechanical maintenance services, the Michelin® Commercial Service Network offers consistent:
Through a network of Independent Commercial Dealers – linked together by common offers, competencies, services, and platforms – acting together as ONE to help you run your business day‑to‑day.
A prevention program is critical to identifying and addressing maintenance issues before they lead to problems. The MICHELIN® Commercial Service Network provides access to comprehensive, expert tire evaluation and electronic data capture, including detailed analysis (plus full visual inspection) of the critical six factors that lead to poor tire performance or tire-related breakdowns:
Even with the best prevention program, emergencies occur. The MICHELIN® Commercial Service Network provides an integrated Emergency Road Service (ERS) system where one call connects North American fleets to emergency mechanical, towing and tire services related to vehicle breakdown. Services can include:
MICHELIN® Commercial Service Network members commit to prompt, accurate entry of fleet sales and service data, so customers are provided with critical digital information about their tire product and service operations. MICHELIN® online reporting provides complete visibility to fleet operations via:
Consistency of capabilities, processes and service performance is the backbone of the MICHELIN® Commercial Service Network. Members provide highly trained technicians, professional equipment, casing management and state-of-the-art reporting systems to minimize repair completion times and reduce fleet operating expenses.FIND A DEALER